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The Customer Support Department is responsible for handling technical questions, order processing, product questions, pricing and shipping information for all our 3D Life Size Fiberglass & Resin Products and our F1 Racing Simulator & F1 Show Cars. Our staff members are knowledgeable, courteous professionals who have the resources to answer any questions you may have and work to ISO 9001. Quality Management standards.

Our Customer Support Department maintain the highest customer satisfaction level possible by providing accurate and timely responses and resolutions to our customers' needs.

We are highly committed to provide an exemplary customer support service in order to satisfy customer needs at every point of contact which include post-sale communication and support. Our Customer Support Department guides our customers by explaining our purchase and production processes and the international shipping procedures to assist them in making informed and educated decisions, which contribute to a seamless and satisfactory customer experience.

AR Intl Corp. backs up its installations with International maintenance, support and consultancy contracts. This can vary from responding to occasional phone and E-Mail queries, to providing remote online support, maintenance visits and full support and consultancy contracts.

Our term of shipment is Ex-works which means that the Seller delivers when it places the goods at the disposal of the Buyer at the Sellers premises. We are responsible for stowing and/or loading the goods to the containers; all costs or expenses from our factory up to final destination is for the Buyers account.

With our authorized and trusted forwarding agents and customs brokers through the years, we are able to handle and arrange all our shipments from our factory up to port of discharge. Additionally, we have an extensive network of global logistic companies, agents and customs brokers to assist our customers from the port of origin, port of discharge, customs clearing, door delivery, final destination and other logistics matters.

For INCOTERMS shipping terms please click Here.

 

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Disclaimer: Any potential mention to other brand names and/or products is made for comparison, educational, illustration or novelty purposes only.

AR Intl Corp. has no relationship to any Brands, Trade Marks, Copyright Owners and or/other Companies illustrated herein.

AR Intl Corp. is in no way endorsed by or associated with any Brands, Trademarks and Copyright Owners. All references to Brands and Trademarks or any derivation thereof, are solely for the purposes of description and illustration; and do not constitute an endorsement by, or affiliation to, any of the Brands and Trademarks and/or other Companies and Organizations.

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